Florida Department of Health in Monroe County
- (305) 293-7500
1100 Simonton Street
Key West, FL
What is COVID-19
COVID-19 is a newly emerging disease that has a wide range of symptoms reported – ranging from mild symptoms to severe illness.
Symptoms may appear 2-14 days after exposureto the virus. Symptoms include but are not limited to:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
How is it Spread?
- The virus is thought to spread mainly from person-to-person. Between people who are in close contact with one another (within about 6 feet).
- Through respiratory droplets produced when an infected person coughs, sneezes, or talks.
- These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
- COVID-19 may be spread by people who are not showing symptoms.
- DOH reminds all Floridians to protect the vulnerable by avoiding the Three Cs: Closed Spaces, Crowded Places and Close-Contact Settings and by wearing a mask in public:
- Closed Spaces. Avoid closed spaces with poor ventilation that could allow contagious droplets to linger in the air.
- Crowded Places. Avoid crowded places with many people nearby; the greater the number of individuals in an area, the greater the chances of COVID-19 spreading from person-to-person.
- Close-Contact Settings. Avoid close-range conversations and stay at least six-feet from others.
- Everyone plays a part in lowering the impact within our communities and workplaces – taking every day preventative actions helps to impede the spread of respiratory diseases such as COVID-19. Preventative actions include:
- Washing your hands frequently with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Avoiding close contact with people who are sick.
- Staying home when you are sick. This message cannot be emphasized enough.
- Employees who have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of fever (100.4° F or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants). Employees should notify their supervisor and stay home if they are sick.
What do I do if I think I’m sick with COVID-19?
If you are infected with COVID-19 we suggest that you call your primary healthcare provider to get information on what you should be doing to protect yourself and your family from COVID-19. The CDC recommends for those who are ill with COVID-19 to stay home except to get medical care:
Stay home. Most people with COVID-19 have mild illness and can recover at home without medical care. Do not leave your home, except to get medical care. Do not visit public areas.
Take care of yourself. Get rest and stay hydrated. Take over-the-counter medicines, such as acetaminophen, to help you feel better.
Avoid public transportation, ride-sharing, or taxis.
As much as possible, stay in a specific room and away from other people and pets in your home. If possible, you should use a separate bathroom. If you need to be around other people or animals in or outside of the home, wear a cloth face covering.
- Additional guidance is available for those living in close quarters and shared housing.
- See COVID-19 and Animals if you have questions about pets.
Monitor your symptoms
- Symptoms of COVID-19, such as fever and cough.
- Follow care instructions from your healthcare provider and local health department. In Monroe county we call daily to those who have COVID-19 to help monitor their symptoms and well-being.
Testing Sites and Information
If you need to be tested as soon as possible and are currently experiencing symptoms, schedule care with your medical provider or emergency room rather than waiting for testing at community events. Remember to call your provider ahead of your visit to ensure their respective protocols are followed. If your primary healthcare provider recommends getting tested and has not provided a testing location, here are some of the testing sites open to the public in Monroe County:
- * Advanced Urgent Care: 1980 N Roosevelt Blvd., Key West. Patients can pre-register for testing and download the Antibody Screening form at www.urgentcarefloridakeys.com, or call (305) 294-0011.
- Doctors Test Centers @ JW Plastic Surgery. (866) 865-7400. Book appointment online at: www.doctorstestcenters.com. 1075 Duval Street, Key West. Rapid test with results in one hour
- * John W Norris III MD PA (305) 296-1022. 508 Southard St # 103, Key West
- Key West Urgent Care; (305) 295-7550; 1501 Government Rd. Key West
- Keys Medical Group; (305) 293-4073; 3224 North Roosevelt Blvd., Key West. Must be an existing patient.
- Key West Medical Center, Dr. Elias Gerth, MD; (305) 295-6790; 2505 Flagler Ave. Key West
- * Rural Health Network Monroe County: Free Testing, must meet CDC guidelines; (305) 517-6613; 3706 N Roosevelt Blvd Suite G, Key West
- * Advanced Urgent Care: 13365 Overseas Highway #102, Marathon. Patients can pre-register for testing and download the Antibody Screening form at www.urgentcarefloridakeys.com, or call (305) 294-0011.
- * CHI. Free Testing following screening. (305) 252-4820 or email KeysCovid19@chisouthfl.org. Make an appointment online at www.chisouthfl.org. 2805 Overseas Highway, Marathon. Drive through Saturdays only, from 11am - 12:30pm
- * Advanced Urgent Care: 100460 Overseas Hwy, Key Largo. Patients can pre-register for testing and download the Antibody Screening form at www.urgentcarefloridakeys.com, or call (305) 294-0011.
- * ASAP Urgent Care Center. (305) 852-9300, 90130 Old Highway, 2nd Floor, Tavernier
- * Good Health Clinic provides free rapid response serology antibody tests to patients. Through a partnership with Dr. Stan Zuba, testing is also conducted in the Upper Keys. (305) 946-1314
- Antibody Testing also available. Contact ahead of time.
Upcoming Testing Events in Monroe County
The Florida Department of Health in Monroe County will be hosting free community-based COVID-19 testing events in Key West and Big Pine Key, Marathon, and Tavernier. Appointments are required. To schedule one, please call the new phone number, (786) 910-9764 or email TestingMonroe@flhealth.gov.
Big Pine Key: Moose Lodge at 21 Wilder Rd.
- Tuesday, August 4 from 8:30am to 12:30pm
Key West: College of the Florida Keys at 5901 College Road
- Wednesday, August 5 from 8:30am to 12:30pm
Marathon: Ruth Ivins Center at 3333 Overseas Hwy
- Thursday, August 6 and Friday, August 7 from 8:30am to 2:30pm
Tavernier: Roth Building at 50 High Point Rd.
- Tuesday, August 4 and Wednesday, August 5 from 8:30am to 2:30pm
Testing is at no cost. Criteria for testing include: being a Monroe County resident, having a valid ID, and being pre-registered with name, address, phone number, and date of birth. No walk-ins are allowed. All events scheduled are as weather permits and may be cancelled up until the time of the event.
Visit Monroe County's Testing Resource for more information on testing for COVID-19 in Monroe county.
How to Get Test Results for DOH-led Events
If you are seeking COVID-19 test results from any of the Department of Health-led events this month, you may view them at Medical Diagnostic Laboratories. Note, due to the current circumstances in Florida, there is a backlog of tests. Therefore, your results will take longer than expected. We appreciate your patience.
Florida’s current Laws and Mandates for COVID-19:
Visit Monroe County's resource website for information on the most updated laws and mandates.
Reporting Violations of Current Mandates
To report violations of Florida’s current mandates, please report to code compliance at the following numbers:
- Unincorporated Monroe County Dedicated Non-Compliance Number: 305-289-2819
- Key West Code Compliance Number: 305-809-3740
- Marathon Code Compliance: 305-289-5024
- Key Colony Beach Code Compliance: 305-289-1212 ext. 3
- Islamorada Code Compliance: 305-664-6435
- Layton Code Compliance: 305-664-4667
- If after hours, or the weekend, leave a message and the complaint will be addressed the following business day. After hours or weekend issues needing immediate attention, call the Monroe County Sheriff Office Non-Emergency Line at 305-289-2351 for unincorporated Monroe County and Key West Police Department at 305-809-1000 for the City of Key West.
Hotels and Restaurants
The Department of Business and Professional Regulations has published mandatory measures and best practices for food service establishments. Requirements for restaurant employee screening can be found in EO 20-68. DBPR recommends that restaurants follow the CDC guidelines.
DBPR’s Division of Hotels and Restaurants (DHR) continues to conduct inspections of public food service and lodging establishments in response to public complaints and processing of licensing matters. Public health and safety in food service environments remains a priority focus of the Division, and the Division will continue to respond to these matters and support food service operators with maintaining food safety standards during this emergency. As part of the Department’s effort to maximize distribution of guidance to food service operators related to this emergency, DHR inspectors have been tasked with additional direct outreach assignments to contact operators by phone with information related to the recent executive orders pertaining to restaurants. These assignments supplement inspection activity that remains ongoing for responding to public complaints and other license matters.
DBPR’s cooperative approach to guiding restaurant owners and managers on these operational matters has helped establish a priority focus on achieving and maintaining compliance that, to date, has not necessitated additional administrative actions.
Report a complaint with DBPR in relation to compliance during Safe.Smart.Step-by-Step. Plan for Florida’s Recovery.
Note, the Department of Health is not able to comment on ongoing investigations regarding suspect COVID-19 cases at restaurants and hotels. When the Department of Health receives notification that a person has tested positive for COVID-19, the department conducts an extensive epidemiological investigation in conjunction with the CDC to identify individuals who may have had close contact with the virus. Those individuals are then notified by their county health department and instructed to self-isolate for 14 days after their exposure to the virus, and to contact their county health department and health care provider immediately if they develop symptoms. This process is followed for all individuals who test positive in Florida.
Resources for Tobacco Users
There is reason to believe that people who smoke or vape could be more vulnerable to COVID-19. The scientific and medical community is just beginning to understand the link between smoking and COVID-19.What we know is that quitting smoking is the best thing you can do for your overall health. The sooner you quit, the sooner your body can begin to heal.
Tobacco Free Florida’s Quit Your Way program offers tools and services that are free and proven to help you quit smoking. You can learn more about all our tools and services at tobaccofreeflorida.com/quityourway.
What phase is Florida in Reopening?
As of June 5, 2020 Florida, moved to Phase 2 of reopening.
Read the State's Taskforce Report for information on Florida’s reopening plan.
Stay updated on COVID-19 and the latest number of cases in Florida by visiting the State's COVID-19 resource website.
Questions about COVID-19?
If you have any question, please contact the following numbers:
- Florida Department of Health Call Center, 866-779-6121 (24 Hours)
- Monroe County Information Hotline: 800-955-5504 (9 a.m. to 5 p.m. Monday-Friday)
- Key West Information Hotline/Key West Related Questions Only: 305-809-1101 (24-Hours)
Resources and Information provided by the CDC: